- As a rule, the validity of the lift ticket starts on the day it is issued. All lift tickets – except for graduated half-day passes – may upon request be purchased in advance.
- Lift tickets shall be personal and not transferable. Misusing lift tickets or, respectively, obtaining a service under false pretences will be liable to criminal prosecution and reported to the competent authorities. Any misuse shall result in the immediate withdrawal of the lift ticket. Do not buy any lift tickets from third parties – they could be blocked!
- Extension/postponement of the validity period of lift tickets already purchased is not possible.
- Without restricting any other statutory or contractual claims for reimbursement or damages concerning the visitor, BBS will voluntarily reimburse the fee paid even in the event of a sports accident within the Sölden hiking/biking area: the lift ticket of the accident victim will be reimbursed at the liftticket desk upon presentation of the official accident report issued by the local slope rescue (no refund for accompanying persons). The days not used will be reimbursed from the day after the accident. Hourly tickets and 1-day tickets are not refundable. When reimbursed, the rescue and first aid costs for the slope rescue operation will be deducted immediately according to the accident report/invoice.
- Before using the services provided by BBS, the visitor has to acquaint himself with the general terms and conditions of Bergbahnen Sölden, the respective conditions of transport, the information details displayed on the access points to the mountain lifts and in the base stations and the bike rules.
- The use of the services of the BBS requires different processing operations in relation to personal data of the visitors. Please note that photographs of the visitor will be taken for the purpose of access control and compared by the lift staff (you will find details regarding this matter in the privacy policy).
- Reductions (children,disabled) shall only be granted – without any exception – against presentation of an ID card with photograph. Thank you for your understanding that our ticket desk staff must not make any exceptions.
- A reduction for disabled persons will be granted for a documented grade of disability of 60 % or more. In this case, the children’s rate shall be applied (not valid for season tickets).
- Please note the information at the access points of the mountain lifts and in the base stations.
- Discounts and prize game promotions are not valid for season tickets.
- No refund in case of loss of non-personalized lift tickets
